Trust & Security

Built for confidential documents

Legal contracts, medical records, financial statements, court filings — the documents our customers translate are private by nature. Here is exactly how we keep them that way, from upload to delivery.

AI-only processing
No pool of freelance translators ever sees your files.
Never used for AI training
Your content is contractually excluded from model training.
Encrypted end to end
TLS in transit, AES-256 at rest, expiring download links.
We'll sign your NDA
Happy to execute your confidentiality agreement first.

Your documents are processed by AI — not passed around people

Traditional translation agencies route your files through networks of freelance translators, editors, and reviewers. Every hand-off is a person reading your document.

Lekhak works differently. Documents are translated by an automated AI pipeline. No external translator ever opens your file. Human access is limited to our own support staff, on a need-to-know basis, only when you ask us for help with a specific job — and that access is logged.

Your content is never used to train AI models

We process documents through enterprise-grade cloud AI services under commercial terms that prohibit the use of customer content for model training. Your documents make your translation — nothing else.

We do not sell, share, or license your content or your data to anyone.

How your files are protected

  • Encrypted in transit: every page load, upload, and download runs over HTTPS/TLS.
  • Encrypted at rest: stored files are protected with AES-256 server-side encryption on Amazon Web Services — infrastructure independently certified under ISO 27001, SOC 1/2/3, and PCI DSS.
  • Private by default: public access to storage is blocked at the infrastructure level. Completed documents are delivered only through short-lived signed links that expire within minutes.
  • Account safeguards: passwords are hashed with bcrypt (we cannot read them), Sign in with Google is available, and administrative access inside Lekhak is least-privilege and logged.

Enterprise customers with specific data-residency requirements — talk to us.

Certified translations: trusted partners, minimum necessary sharing

For certified translations we work with a small set of trusted, vetted partners. Two rules govern every engagement:

  • Minimum necessary: a document is shared with a partner only when your order actually requires certification — never by default, never in bulk.
  • Confidentiality-bound: every partner and contractor is bound by contractual confidentiality obligations covering your documents and personal information.

Payment security

Payments are handled by PCI DSS Level 1 certified processors — PayPal and Razorpay. Your card and bank details go directly to the processor and never touch Lekhak's servers.

Free PDF tools: zero retention

Files you run through our free PDF & Word tools (compress, merge, convert, and 20+ more) are processed and deleted the moment your download completes — including uploads that are cancelled midway. Nothing is stored, ever.

Data retention & deletion

  • 30-day download window: completed documents are available in your dashboard for 30 days after completion. After that they are removed from your account and are no longer accessible.
  • Account deletion: you can request deletion of your account and data at any time via lekhak.app/account/delete. Your profile, documents, and job history are deleted.
  • Legal records: payment and invoice records are retained for the period required by law before disposal.

NDAs & security reviews

Working on something sensitive? We're happy to sign your NDA or confidentiality agreement before you upload a single page. Send it to [email protected].

Law firms, healthcare providers, and enterprises with vendor-security questionnaires: we respond to security reviews directly — reach out and we'll complete yours.

Questions or concerns

No system is completely immune to risk — anyone who tells you otherwise is selling something. What we promise is care, encryption, honest scope, and fast response.

Found a vulnerability, or have a security question? Write to [email protected]. Security reports are read with priority.

Confidential document? You're in the right place.

Start with 250 free credits — no credit card, no commitment. Your first pages stay just as protected as your thousandth.

Translate a document