Our Commitment

Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our AI Translation Platform.

Key Privacy Promises:

✅ Your documents are automatically deleted after processing (30 days max in storage)
✅ We never sell your data to third parties
✅ End-to-end encryption for all data in transit and at rest
✅ You control your data - delete your account and data anytime

1. Who We Are

We operate an AI-powered translation platform that provides:

Text and document translation (100+ languages including all 22 Indian languages)
Multi-agent AI pipeline for enterprise-quality translations
Secure cloud storage and file processing
Real-time translation tracking and analytics

Contact Us:

Email: [email protected]
Website: https://lekhak.app

2. Information We Collect

Account Information

When you create an account, we collect:

Name and email address (via Google authentication)
Profile picture (optional)
Unique authentication identifier

Content You Upload

Documents and text for translation
File metadata (name, size, type, page count)
Translation preferences (source/target language, output format)

Automatically Collected Data

IP address and approximate geographic location
Browser and device information
Usage data (features used, jobs submitted)
Performance metrics (processing times, usage statistics)
Session information (login times, duration)

What We DON'T Collect

❌ Credit card numbers (handled separately by payment processors)
❌ Sensitive personal information beyond what's necessary
❌ Tracking data across third-party websites

3. How We Use Your Information

To Provide Our Service

Process your documents through our AI translation pipeline
Authenticate your account
Store files temporarily in secure cloud storage
Display job history, analytics, and cost tracking
Send transactional notifications (job completion, system alerts)

To Improve and Secure Our Service

Analyze system performance and reliability (metadata only, not content)
Detect and prevent fraud, abuse, and security threats (including trial misuse and unauthorized account creation)
Enforce our Terms of Service and platform usage policies
Comply with legal obligations
Respond to support requests

What We DON'T Do With Your Data

❌ Never sell or rent your personal information
❌ Never share translations publicly or with other users
❌ Never use for advertising without explicit consent

4. Data Security

Encryption

In Transit: All data transmitted via HTTPS/TLS encryption
At Rest: Files stored with industry-standard encryption
Authentication: Secure OAuth 2.0 authentication

Infrastructure Security

Regular security audits and vulnerability assessments
Role-based access controls
Automated daily backups
Incident response procedures for data breaches

Technology Partners

We work with carefully selected technology partners to provide our service:

Authentication: Google OAuth for secure user login
Cloud Infrastructure: Enterprise-grade cloud storage providers
AI Processing: Our proprietary translation system powered by commercial and open-source AI models
Email Services: Professional email delivery services for notifications

All partners comply with industry-standard security practices and data protection regulations.

5. Data Retention & Deletion

Automatic Deletion

Uploaded Files: Maximum 30 days retention, then automatically deleted
Processing Files: Deleted immediately after translation completes
Temporary Data: Removed after processing

Manual Deletion

Download Window: Access your translations anytime within 30 days
Account Deletion: Request deletion via email - processed within 30 days
Data Erasure: Permanent deletion from all systems

Data We Retain Longer

Analytics: Aggregated, anonymized usage statistics (no actual content)
Security Logs: 90 days for fraud prevention and security monitoring
Legal Requirements: Data retained longer only when required by law

Technology Service Providers

We share data only with service providers necessary to operate our platform:

Authentication Provider: For secure user login
Cloud Infrastructure: For temporary file storage (encrypted)
AI Processing: For translation and document analysis
Email Delivery: For transactional notifications

All service providers are bound by strict confidentiality agreements and data protection standards.

Privacy-Focused Options

We offer processing options that minimize data sharing:

Local processing capabilities for enhanced privacy
Configurable data handling preferences
Enterprise-grade security options

Legal Disclosure

We may disclose information only when:

Required by law (subpoena, court order)
Necessary to enforce our Terms of Service
Needed to protect our rights, users, or public safety
In business transfers (merger, acquisition) - you'll be notified

What We Never Do

❌ Sell your data to advertisers or data brokers
❌ Share your documents with other users
❌ Publicly post your translations
❌ Use your content for marketing without consent

7. Your Privacy Rights

Access & Portability

View Your Data: Request a copy of your personal information
Export Jobs: Download your translation history (JSON/CSV format)
Download Translations: Access files anytime within 30 days

Control Your Data

Update Profile: Change name/email via your account settings
Delete Account: Request permanent account deletion
Delete Files: Request deletion of specific translations
Opt Out: Unsubscribe from marketing emails (if applicable)

How to Exercise Your Rights

Email us at [email protected] with:

Subject: "Privacy Rights Request"
Your account email and specific request
We respond within 30 days

8. Regional Privacy Rights

If you're in the EU, EEA, UK, or Switzerland:

Legal Basis for Processing:

Contract performance (to provide translation services)
Legitimate interests (security, fraud prevention, service improvement)
Consent (for marketing communications)

Your GDPR Rights:

Right to access, rectify, erase, restrict, port, and object to processing
Right to withdraw consent anytime
Right to lodge a complaint with your data protection authority

Contact for GDPR: Email: [email protected] with "GDPR Request" in subject line

California Users (CCPA)

If you're a California resident:

Your CCPA Rights:

Right to know what information we collect
Right to delete your personal information
Right to opt-out of data sales (we don't sell data)
Right to non-discrimination for exercising your rights

Contact for CCPA: Email: [email protected] with "CCPA Request" in subject line

We Do Not Sell Your Data: We have NOT sold personal information in the past 12 months and do not plan to.

9. Cookies & Tracking

Cookies We Use

Essential: Session cookies for authentication (deleted on logout)
Security: CSRF tokens to prevent attacks
Analytics: Anonymous usage statistics (if enabled)

Third-Party Cookies

Authentication provider cookies (login only)
Infrastructure provider cookies (service delivery)

Your Control

Disable cookies via browser settings (may affect functionality)
We do NOT respond to "Do Not Track" browser signals
We do NOT track you across third-party websites

10. Children's Privacy

Our Service is not intended for users under 18 years of age.

We do not knowingly collect data from children under 18
If we discover child data, we delete it immediately
Parents: Contact us if you believe we collected your child's information

11. International Data Transfers

Your data may be processed in countries outside your residence:

United States: Primary data processing location
Europe: Regional processing for EU users (where applicable)
Other Regions: As necessary to provide the service

Safeguards:

Standard Contractual Clauses (EU-approved)
Adequacy decisions for countries with strong data protection
Contractual obligations with all service providers

12. Changes to This Policy

Updates

We may update this Privacy Policy to reflect:

New features or services
Changes in data practices
Legal or regulatory requirements

Notification

Posted on our website with new "Last Updated" date
Email notification for material changes
Prominent notice on the Service

Your continued use = acceptance of updated policy

13. Data Protection Summary

Here's what sets our privacy practices apart:

What We Do	Why It Matters
✅ Automatic file deletion (30 days max)	Your documents don't linger in our systems
✅ End-to-end encryption	Military-grade security for all data
✅ Privacy-focused processing options	Enhanced privacy for sensitive documents
✅ GDPR & CCPA compliant	Full compliance with global privacy standards
✅ No data selling, ever	We're not in the data-selling business
✅ Transparent cost tracking	Know exactly what you're paying for
✅ Easy account deletion	Delete your account and data anytime

14. Contact Us

General Privacy Questions

Email: [email protected] Subject: Privacy Policy Inquiry Response Time: 5 business days

Data Rights Requests

Email: [email protected] (or main email) Subject: GDPR Request / CCPA Request / Privacy Rights Request Response Time: 30 days

Data Protection Officer (if applicable)

Email: [email protected]

Mailing Address

KRISHYAM TECHLABS PRIVATE LIMITED A-2/206, Milan Vihar Apartments, I.P. Extension, Patparganj Delhi-110092, India

CIN: U62099DL2024PTC428769

Quick Reference

What data do you collect? Account info (via authentication), uploaded documents, usage metrics, IP address.

Do you sell my data? No, never. We don't sell data to anyone.

How long do you keep my files? Maximum 30 days, then automatically deleted. Processing files deleted immediately.

Can I delete my account? Yes, anytime. Email us and we'll delete everything within 30 days.

Is my data encrypted? Yes. Industry-standard encryption in transit and at rest.

What about sensitive documents? We offer privacy-focused processing options for sensitive content.

Are you GDPR compliant? Yes, we comply with GDPR (EU), CCPA (California), and India's Digital Personal Data Protection Act (DPDP).

Effective Date: November 30, 2025 Version: 1.0

We believe privacy should be simple and transparent. If you have questions, just ask - we're here to help.

Privacy Policy